FAQ's
FREQUENTLY ASKED QUESTIONS
Product FAQ's
What does it taste like?
Wild Brew blends offer unique flavours:
Mushroom Coffee (Focus): A rich, coffee experience with a smooth, earthy undertone.
Mushroom Chai (Calm): A spicy, comforting blend perfect for unwinding.
Mushroom Cocoa (Nourish): A decadent, chocolatey treat with a healthful twist.
Mushroom Coffee Ground (Think): Full-bodied and aromatic, perfect for your morning brew.
Mushroom Coffee Instant (Elevate): Quick and easy, with the rich flavour of brewed coffee.
Will this get me high?
While the medicinal mushrooms in our product are magical, they won’t make you trip. If you’re into that sort of thing, check out the amazing research being done by prism.org.au using psychedelic therapy to treat depression, anxiety, and PTSD.
How do I make this?
Simply add one tablespoon of powder to 250ml of hot water (or milk) and stir until dissolved. Top with a generous dash of your favourite milk. Enjoy in the morning, after lunch, or as an afternoon treat.
When is the Best Time to Have this?
Mushroom Coffee (Focus) and Mushroom Coffee Ground (Think): Best for mornings or early afternoons.
Mushroom Chai (Calm) and Mushroom Cocoa (Nourish): Ideal for relaxing in the evening.
Mushroom Coffee Instant (Elevate): Perfect anytime you need a quick boost.
Are Your Products Natural?
Yes, all our products are 100% natural with no artificial sweeteners, additives, or artificial flavours.
Are your products Gluten, Dairy, and Soy Free?
Yes, always have been and always will be. We use dairy-free coconut milk powder and MCT oil powder for creaminess.
Do your blends contain sugar or sweeteners?
Our Mushroom Coffee (Focus), Mushroom Chai (Calm) and Mushroom Cocoa (Nourish) contain Organic Palm Sugar, all of our other products are unsweetened. You can add your preferred sweeteners if desired.
Are your products Vegan?
Yes, they're all 100% vegan.
Do I need to drink it hot?
No, you can dissolve the powder in a little boiling water first, then pour over ice or blend into smoothies.
Are your products suitable for a Keto Diet?
Absolutely. All our blends are free from sugars and sweeteners. They are perfect for keto diets and intermittent fasting.
Are your products suitable for pregnant and breastfeeding women?
We recommend consulting with your medical professional before consuming our products during pregnancy or breastfeeding.
Are there any side effects?
Medicinal mushrooms are gentle and adaptogenic, generally safe for daily use. If you experience any adverse reactions, discontinue use and seek medical advice.
What are Medicinal Mushrooms?
Medicinal mushrooms have been revered in Traditional Chinese Medicine for their longevity, immune support, and energy-enhancing properties.
What Potency are your Mushroom Extracts?
Our mushrooms are concentrated at 10:1, ensuring a potent and high-quality extract.
How are your Mushrooms Grown?
Our mushrooms are grown organically on nutrient-rich substrates, free from chemicals and pesticides. They are rigorously tested for quality and purity.
Are your Mushrooms Organic?
Yes, all our mushroom extracts are certified organic and non-GMO.
What Part of the Mushroom do you use?
We use the mushroom fruiting body, which contains the highest levels of beta-glucans and medicinal activity.
What do I do if my extracts go hard?
Store in a cool, dry place and use a clean, dry spoon. If they harden, dissolve in hot water and store the liquid extract in the fridge.
Does this blend really have benefits?
There are numerous scientific studies highlighting the benefits of the adaptogenic mushrooms in our blend. If you're interested in learning more, check out the peer-reviewed scientific journals we've referenced for each mushroom.
How soon will I notice the benefits?
Several customers feel a difference within days of starting our blend. However, for optimal results, we suggest using it for at least 30 days. This allows your body to fully enjoy the mental and physical benefits of Wild Brew.
Do you offer sample packs?
We currently do not offer samples but are looking into this for the future.
What sets Wild Brew Mushroom Coffee apart from regular coffee?
Wild Brew offers the caffeine boost you enjoy without the jitters, along with significant health benefits. It enhances focus, supports gut health, and more, making it a supercharged version of your typical coffee.
How much caffine per serve?
Each serving of Wild Brew Focus blend contains 16mg of caffeine. For comparison, a standard cup of coffee typically contains around 95mg of caffeine, while black tea contains approximately 40-50mg of caffeine per cup.
This means Wild Brew Focus blend has 83% less caffeine than regular coffee and is even lower than black tea, making it a fantastic option for those who want a gentler energy boost or prefer to avoid high-caffeine drinks. With Wild Brew, you can enjoy sustained energy without the jitters or crashes often associated with traditional coffee.
FREQUENTLY ASKED QUESTIONS
Shipping & Delivery FAQ's
Where do you ship?
We currently ship to Australia and New Zealand, but we are working on expanding Wild Brew to coffee lovers worldwide.
How do I track my order?
You’ll receive tracking confirmation within 72 hours of placing your order, so you’ll know exactly when to expect your shipment.
How does the subscription work?
Enjoy 10% off automatically with our subscription service. It's easy to sign up and you can cancel anytime. Keep your Wild Brew supply full without any hassle.
How does shipping and delivery work?
We take 1-2 business days to prepare your order, then it’s swiftly sent via our trusted delivery partners. You’ll receive a shipment notification email with your tracking number once it departs.
I think my order has been lost/not delivered, what do I do now?
Got a delivery hiccup? No stress! Email us at support@wildbrew.au with your order info, and we'll sort it out. Check your courier's tracking link for updates. If there’s a delay or an issue, let us know within 15 days of dispatch. We’ll liaise with the carrier or help with any damages ASAP.
How does the subscription model work?
When you first order Wild Brew on a subscription basis, you'll receive an exclusive magic link via email. This link lets you manage all aspects of your subscription, including modifications or pauses. You will be billed either monthly or fortnightly, depending on your chosen frequency.
How do I modify or cancel my Wild Brew subscription?
Use the magic link sent in your initial order email to access a page where you can tweak, pause, or cancel your subscription. If you can't find the link, contact us, and we'll resend it.
What if I want to change the frequency of my subscription?
Easily adjust your delivery frequency by clicking on your magic link. You can switch between monthly and fortnightly deliveries to suit your needs.